RETURNS We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in their original condition with tags attached.
REFUNDS Once your return is received and inspected, we will issue a refund to your original payment method or store credit, depending on your preference. Please allow 5–10 business days for refunds to be processed.
RESTOCKING FEE A 10% restocking fee applies to all returned items to help cover processing and handling
NON-RETURNABLE ITEMS Sale items, accessories, and final-sale pieces are not eligible for return.
HOW TO START A RETURN Email return@sofellaboutique.com with your order number and the item you’d like to return. We’ll guide you through the next steps.