Refund Policy

  • Returns
    We accept returns within 3 days of delivery. Items must be unworn, unwashed, and in their original condition with tags attached.

  • Store Credit
    Approved returns are issued as store credit for the item amount, minus a 10% restocking fee.

  • Non‑returnable items
    All sale items, accessories, and final‑sale pieces cannot be returned.

  • How to start a return
    Email contact.sofella@gmail.com with your order number and the item you’d like to return. We’ll guide you through the next steps.