Terms of service

Overview By using our website or making a purchase from Sofella, you agree to the terms below. These terms apply to all visitors and customers of our store.

1. Using Our Website You must be the age of majority in your state to use our site or make a purchase. You agree to provide accurate information when placing an order or creating an account. You are responsible for keeping your account details secure.

2. Product Information We do our best to show products accurately, but colors and details may appear differently depending on your device. Product availability, descriptions, and pricing may change at any time.

3. Orders Placing an order is an offer to purchase. We may accept or decline any order. If we need to cancel or adjust an order, we will contact you using the information you provided. All purchases follow our Return Policy.

4. Pricing & Billing Prices may change without notice. Taxes, shipping, and other fees may apply. You agree to provide current and accurate payment information so we can process your order.

5. Shipping Shipping times are estimates and may vary. Once your order is handed to the carrier, delays or lost packages are outside our control.

6. Intellectual Property All content on our website—including images, text, logos, and designs—belongs to Sofella or our partners. You may not copy or use our content without permission.

7. Third‑Party Tools & Links Our store uses Shopify and may include tools or links from third parties. We are not responsible for third‑party websites, content, or services.

8. Privacy Your personal information is handled according to our Privacy Policy.

9. Feedback If you submit reviews or feedback, you allow us to use that content for business purposes.

10. Errors & Updates Occasionally, information on our site may contain errors. We may correct or update information at any time.

11. Prohibited Use You may not use our site for illegal, harmful, or abusive activities, or to interfere with the website’s operation.

12. Termination We may suspend or end your access to our site if you violate these terms.

13. Disclaimer Our website and products are provided “as is.” We do not guarantee uninterrupted or error‑free service.

14. Limitation of Liability We are not responsible for damages resulting from your use of our website or products, to the fullest extent allowed by law.

15. Governing Law These terms are governed by the laws of Tennessee.

16. Changes to These Terms We may update these Terms of Service at any time. The latest version will always be posted on this page.

Contact Us For questions about these terms, email us at contact.sofella@gmail.com